RMA | Repair | Return

Products from FELA stand for quality and durability in the most varied applications. Should you, however, not be completely satisfied, you naturally have the option of sending us devices that no longer function.

We need several details from you to process the repair as quickly as possible. Please use our online return form for this:

    To better describe an error, photos or documents can be helpful. Here you can upload these documents/photos:

    Multiple files, with a total upload size of 10 MB maximum, can be uploaded.

    You will then receive a summary of your inputs and other documents as well as details by email.

    You can follow your return and its processing online in our portal.

    Further queries

    If you need help or have queries about already registered repairs, give us a ring or send us an email.

    Telephone: +41 52 646 46 10

    Do you have any questions?

    Contact us! Our experts will reply within 12 hours

    Let’s discuss together how we can move your business forward with FELA’s solutions.

    Ralf Spachmann

    Your contact around:

    • discuss your use case and business requirements.
    • to show how FELA’s system solutions can improve your current goals.
    • to discover which market trends you should not miss

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