The optimal operation of your transport company and the service for your passengers is also our claim. Our qualified technicians and system specialists at our Service Desk will be happy to assist you with technical issues or to solve any faults that occur.
In the event of problems, our efficient support management will find a quick solution for you. Our qualified employees are available to assist you throughout the entire support process: Troubleshooting, repairs, support with agreed scope of services and response times.
Do you need help with POIS, EasyDrive or CarLoc®?
Our Service Desk
We are in close contact with our customers. This enables us to quickly identify and process their concerns. Our service desk is available to you throughout the entire life cycle of the system.
Our obsolescence management also ensures that hardware components and software modules can be supported and maintained throughout their guaranteed service life.
Our service experts are there for you and are happy to take on any technical challenges – quickly and easily.
Personal support is available by email, by phone, via TeamViewer or conveniently at your premises.
Fast help for satisfied passengers – support for technical issues: online, on the phone or on site.
Your decisive advantage for satisfied passengers!
For public transport, cable cars, ships or bus stops: mobile and stationary ticket vending machines and clever cash register systems.
IoT tracking, IoT asset tracking or even GPS tracking: they all describe the possibility of tracking goods or vehicles via mobile data networks.
Everything from a single source: screens and displays, audio systems, video systems, on-board computers, network components, passenger counting, etc.
Let’s discuss together how we can move your business forward with FELA’s solutions.
FELA
Your contact around:
Basadingerstrasse 18
CH-8253 Diessenhofen
Telephone: +41 52 646 46 46
info@fela.ch
marketing@fela.ch
Am Bahnhof 2
55765 Birkenfeld
Telephone: +49 6782 98324 0
info@fela-deutschland.de
